Request Repair

Need to Request a Repair?

If you need to file a claim, please reference the welcome email or renewal email you received at the time of purchase or renewal (check all HomeMembership emails). This email will include specific claim instructions for your contract type. If you are unable to find an email with claim instructions, please leave your info below, and a member success representative will email you with this info.

(*This only applies to older contracts where we dispatch service providers.) Emergency HVAC claims will be dispatched or responded to from 9am-2pm on Saturdays. All other claims will be responded to or dispatched 8:30am Monday.

Please submit your info below if you cannot locate a previous email with claim instructions:

Name(Required)

First Last

Address(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Email(Required)

Tell us more about the issue/repair you are needing assistance with:(Required)

Is this an Emergency HVAC claim between the hours of Saturday 9am-2pm EST?

Yes

No